About this Position

We’re looking for a talented Senior Account Coordinator to join our team!

Task Management

  • Keep a pulse on all active tasks, ensuring resources are up to speed and clear on deliverables.

  • Ensure team members are aware of all deadlines, requirements and specifications.

  • Inform team of pertinent updates, both internal and client-related, relevant to the projects they’re working on.

  • Leverage CRM tools like Hubspot & Salesforce to track sales and revenue data

  • Assist with contract execution & necessary logistical client communication

  • Create initial drafts for briefs, proposals, pitch & scoping materials

Relationship Management

  • Support Account Lead in proactively identifying incremental opportunities within existing accounts

  • Exhibit strong communication, interpersonal and presentation skills, both face-to-face with clients as well as through email.

  • Build trust with your client contacts through regular communication, and a strong understanding of the client’s business and goals.

  • Able to successfully communicate difficult and sensitive information tactfully and professionally.

  • Contribute to the development of account vision planning & assist with translating the vision into actionable steps


  • A minimum of 2 years’ experience in Account Coordination / Management or Client Services within a digital advertising agency
    • Multi-channel / Integrated Marketing experience is a plus

  • Strong communication & interpersonal skills

  • Detail-oriented with strong project management skills

What we're looking for:

Over the years, Union has built an open and fun environment around our six core values; Creativity, Innovation, Collaboration, Kindness, Passion, and Hard Work. Therefore, regardless of the position, we are looking for people to join the team that have:

  • Ability to think creatively
  • Ability to bring innovative solutions to the table
  • Ability & desire to work collaboratively within a team environment
  • Genuinely nice and kind personality
  • Passion for not just fulfilling an assignment, but in adding value, pushing the boundaries and creating amazing work
  • Hard-working & self-motivated mindset
  • Ability to juggle multiple projects
  • Ability to quickly resolve issues as they arise
  • Up-to-date knowledge of current trends
  • Meticulous attention to details and overall product quality