Approach Hero

about the position

Are you a highly organized individual who loves bringing teams together to do great work?

Team Management

  • Responsible for keeping a pulse on your team's workload and elevating accordingly when team members are under / over resourced

  • Ensure team members are aware of relevant tasks, deadlines and requirements

  • Support team members in motivating them to deliver their best work

  • Inform team of pertinent updates, both internal and client-related, relevant to the projects they’re working on

  • Confirm team members are hitting individual billable goals and team as a whole is hitting target billable rates.

  • Communicate to your Service Line Director if you feel your team is not on track to hit their goals

Project Management

  • Responsible for ensuring projects and tasks are completed on time and on budget

  • Continuously audit service line project management processes and suggest improvements

  • Utilize service line process documents, tools and trackers to support you in successfully managing projects

  • Regularly communicate with Account Director to ensure projects are laddering up to the client's overarching goals and business objectives

  • Proactively communicate when you foresee any potential project risks or concerns and work together to come up with a solution

  • Translate tactical strategy into a task-based project plan focused on reaching client goals

  • Lead and manage meeting notes, to be distributed internally and available for Account Director to share with the client.

  • Ensure proper project documentation is being completed at every phase and evolve as needed

  • Understand the health and status of your projects at all times

  • Manage client expectations and ensure understanding of project status and project timeline at all times

  • Manage day-to-day relationships for field clients, serving as the primary point of contact

What we're looking for:

Over the years, Union has built an open and fun environment around our six core values; Creativity, Innovation, Collaboration, Kindness, Passion, and Hard Work. Therefore, regardless of the position, we are looking for people to join the team that have:

  • Ability to think creatively
  • Ability to bring innovative solutions to the table
  • Ability & desire to work collaboratively within a team environment
  • Genuinely nice and kind personality
  • Passion for not just fulfilling an assignment, but in adding value, pushing the boundaries and creating amazing work
  • Hard-working & self-motivated mindset
  • Ability to juggle multiple projects
  • Ability to quickly resolve issues as they arise
  • Up-to-date knowledge of current trends
  • Meticulous attention to details and overall product quality